AIRLINES
Best Airline

1 Singapore Airlines
2 British Airways
3 Virgin Atlantic
4 Cathay Pacific

Best Short-Haul Carrier

1 British Airways
2 bmi
3 Eurostar
4 Lufthansa

Best Long-Haul Airline

1 Singapore Airlines
2 British Airways
3 Virgin Atlantic
4 Emirates

Best Frequent Flyer Programme

1 British Airways Executive Club
2 United Airlines Mileage Plus
3 bmi Diamond Club
4 Lufthansa Miles & More

Best First Class

1 Singapore Airlines
2 British Airways
3 Cathay Pacific
4 Jet Airways

Best Business Class

1 British Airways
2 Singapore Airlines
3 Virgin Atlantic
4 Qatar Airways

Best Premium Economy Class

1 Virgin Atlantic
2 British Airways
3 EVA Air
4 bmi

Best Economy Class

1 Singapore Airlines
2 British Airways
3 Virgin Atlantic
4 Emirates

Best North American Airline

1 American Airlines
2 United Airlines
3 Air Canada
4 Continental Airlines

Best Eastern European Airline

1 LOT Polish Airlines
2 Malev Hungarian Airlines
3 CSA Czech Airlines
4 Wizz Air

Best Cabin Staff

1 Singapore Airlines
2 Virgin Atlantic
3 British Airways
4 Cathay Pacific

Best Airline Alliance

1 Star Alliance
2 oneworld
3 SkyTeam

Best Low-Cost Airline

1 easyJet
2 Air Berlin
3 Flybe
4 bmibaby

Best Asian Airline

1 Singapore Airlines
2 Cathay Pacific
3 Thai Airways
4 Malaysia Airlines

Best Middle Eastern Airline

1 Emirates
2 Qatar Airways
3 Etihad Airways
4 El Al

Best African Airline

1 South African Airways
2 Kenya Airways
3 Ethiopian Airlines

Best Indian Airline

1 Jet Airways
2 Kingfisher Airlines
3 Air India

Best UK Domestic Train Service

1 Virgin Trains
2 National Express
3 Airport Express
4 First Great Western

HOTELS
Best Business Hotel Chain Worldwide

1 Sheraton
2 Hilton
3 Four Seasons
4 Marriott

Best Business Hotel Chain in the UK

1 Hilton
2 Malmaison
3 Marriott
4 Holiday Inn

Best Business Hotel Chain in Continental Europe

1 Hilton
2 Sofitel
3 Sheraton
4 InterContinental

Best Business Hotel Chain in North America

1 Marriott
2 Four Seasons
3 Hilton
4 Westin

Best Business Hotel Chain in the Middle East

1 Jumeirah
2 Hilton
3 InterContinental
4 Sheraton

Best Business Hotel Chain in Asia-Pacific

1 Shangri-La
2 Mandarin Oriental
3 Hyatt
4 InterContinental

Best Business Hotel Chain in India

1 Taj Hotels Resorts & Palaces
2 Oberoi Hotels & Resorts
3 Hilton/Trident Hilton
4 The Leela Palaces Hotels & Resorts

Best Budget Hotel Chain

1 Premier Inn
2 Express by Holiday Inn
3 Ibis
4 Travelodge

Best Luxury Hotel Chain

1 Four Seasons
2 Shangri-La
3 Ritz-Carlton
4 Mandarin Oriental

Best Hotel Loyalty Scheme

1 Starwood Preferred Guest
2 Hilton HHonors
3 InterContinental Priority Club
4 Marriott Rewards

Best Serviced Apartment Company

1 Ascott
2 Marriott
3 Citadines
4 BridgeStreet Worldwide

Best Smaller Hotel Chain

1 Hotel du Vin
2 Malmaison
3 City Inn
4 Jumeirah

Best Business Hotel Worldwide

1 Shangri-La Singapore
2 The Peninsula Hong Kong
3 InterContinental Hong Kong
4 Jumeirah Emirates Towers Dubai

Best New Business Hotel

1 Grosvenor House Dubai
2 St Regis Singapore
3 Four Seasons Hong Kong
4 Hilton London Canary Wharf

Best Business Hotel in Western Europe

1 Four Seasons George V Paris
2 London Hilton on Park Lane Hotel
3 InterContinental London Park Lane
4 Hotel Kamp Helsinki

Best Business Hotel in Eastern Europe

1 Four Seasons Gresham Palace Budapest
2 Warsaw Marriott
3 Hilton Prague
4 Hilton Warsaw/
4 Hyatt Warsaw (joint)

Best Business Hotel in North America

1 Four Seasons Hotel New York
2 The Waldorf Astoria New York
3 St Regis New York
4 Mandarin Oriental New York

Best Business Hotel in the Middle East

1 Jumeirah Emirates Towers Dubai
2 Burj Al Arab Dubai
3 Grosvenor House Dubai
4 Shangri-La Dubai

Best Business Hotel in Asia-Pacific

1 Shangri-La Singapore
2 The Peninsula Hong Kong
3 InterContinental Hong Kong
4 The Peninsula Bangkok

Best Resort Hotel

1 Jumeirah Beach Hotel Dubai
2 Shangri-La’s Barr Al Jissah Muscat
3 Madinat Jumeirah Dubai
4 Shangri-La’s Rasa Sayang Penang

Best Airport Hotel

1 Regal Airport Hotel Hong Kong
2 Hilton London Heathrow Airport
3 Sofitel London Gatwick
4 Hilton Copenhagen Airport

Best Business Hotel in the UK

1 London Hilton on Park Lane Hotel
2 InterContinental London Park Lane
3 Hilton London Canary Wharf
4 Four Seasons Canary Wharf

AIRPORTS
Best Airport in the World

1 Singapore Changi Airport
2 Hong Kong International Airport
3 Dubai International Airport
4 Amsterdam Airport Schiphol

Best Airport for Duty-Free Shopping

1 Singapore Changi Airport
2 Dubai International Airport
3 London Heathrow Airport
4 Hong Kong International Airport

Best Airport in Europe

1 Amsterdam Airport Schiphol
2 Zurich Airport
3 Munich Airport
4 Copenhagen Airport

CAR RENTAL
Best Car Rental Company Worldwide

1 Avis
2 Hertz
3 Europcar
4 Sixt

Best Car Rental Company in Europe

1 Avis
2 Hertz
3 Europcar
4 Sixt

Best Car Rental Company in North America

1 Hertz
2 Avis
3 Alamo
4 Dollar

OTHER
Favourite Luggage Brand

1 Samsonite
2 Tumi
3 Delsey
4 Antler

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