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Thank you for emailing Air Asia.
With regards to your inquiry, kindly be advised that we have escalated this issue to the relevant department for further action. As such, we will revert back to you soonest with the outcome.
We do apologize for any inconvenience caused.
Should you have further inquiries, please refer to our website by following this link:
http://www.airasia.com> select country > select language > Help & Info > Contact Us
Best regards,
Ann
Malaysia Support ( Air Asia ) AirAsia Berhad LCC Terminal, Jalan KLIA S3, Southern Support Zone, KLIA, 64000 Sepang, Selangor Darul Ehsan, Malaysia
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