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เพิ่มเติมจาก คห.251
หลังจากที่ผมได้ส่งเมลล์ไปทาง Splendia ได้ส่งเมลล์ตอบกลับมาแล้วครับ จะเอายังไงต่อดีครับ
แต่ของผมจองกับ Splendia ไปเค้าตัดเงินค่ามัดจำไป 10% แล้วต้องไปจ่ายเพิ่มที่โรงแรมอีกประมาณ 2000 กว่าบาทอะครับ
แต่ทาง Splendia ได้ตัดเงินมัดจำผ่านบัตรเครดิตเรียบร้อยแล้วครับ
เมลล์ที่เค้าส่งตอบกลับมามีเนื้อความประมาณนี้ครับ
Greetings from Splendia.
We are very sorry for the inconvenience this issue may be causing you. Mr Pornananrat you must take into account that the rates are posted by the hotels and Splendia is not responsible for the rates the hotels put on the extranet. Splendia is just the intermediary and the contract is always between the customer and the hotel.The hotel rectified immediately and made a very generous offer upgrading two categories for a very low rate.
Here you have the Terms & conditions:
The following stipulations establish the general conditions of sale applicable to reservation services provided by Splendia Ltd.
Article 1- our services
Splendia Ltd is a company duly incorporated in the Hong Kong Special Administrative Region (Business Registration Certificate #37491060-000-12-11-5, Travel Agent License #353156, TIDS number #96-6 3537 2). Splendia Ltd's business office is located at Unit 1602, 16/F The Phoenix, 23 Luard Road, Wanchai, Hong Kong. Our website, www.splendia.com, provides useful, updated and readily accessible information on luxury and character hotels worldwide and also facilitates a convenient way for you to make your online reservation with such hotels (Our Services). It is important that you read and understand these terms before using Our Services. By accessing or using Our Services, you agree to be legally bound by these terms, which may be modified from time to time. We reserve our right to change these terms at any time and amendments will take effect when posted on this website. We only act as the intermediary between our website users and the participating hotels, so we do not have and never intend to have any contractual involvement in your reservation. When you use Our Services to make a reservation, the contract is made directly between you and the hotel concerned.
The information contained on our website is provided by the hotels and updated from time to time and, while we will try our best to ensure that such information is accurate, we cannot guarantee the accuracy or completeness of such information, nor can we warrant that access to our website will be uninterrupted or fault-free. These terms and conditions are set out in several languages but, in case of conflict, the English version shall prevail.
We are going to contact the hotel again and we will let you know if there are any changes from the hotel.
Best regards
Santiago vila
Your Splendia Customer Care Team
Splendia. Luxury & character hotels
http://www.splendia.com
แก้ไขเมื่อ 23 มิ.ย. 55 04:56:10
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birthdaymn 
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23 มิ.ย. 55 04:10:46
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