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ขอขัดจังหวะการ shopping ซักครู่ค่ะ ช่วงเช้าได้จองโปร le club ที่กระบี่ แล้วโทรไปยังโรงแรมเพื่อ confirm ขอ้มูลกัน เพราะจะไปเข้าพักวันศุกร์นี้และได้แจ้งว่าเป็นสมาชิก le club plattinum (จองชื่อตัวเอง ไม่ยอมใช้สิทธิ์ le club advantage plus plattinum ของแฟน แม้จะเข้าพักด้วย) ทางโรงแรมแจ้งว่าสิทธิต่างๆ ก็ไม่สามารถทำได้ เช่น up grade ห้องหรือ late check out (หากห้องยังว่าง), ไม่มี welcome gift โดยบอกว่าต้องเป็นสิทธิ์ของ advantage plus เท่านั้น หนูเลยโทรไป call center accor เพื่อถามเรื่องสิทธิ์ให้แน่ชัด
ได้ข้อมูลสิทธิ์สมาชิกจึงอีเมลล์ ไปให้ยังโรงแรม รายละเอียดตามด้านล่างเลยค่ะ แต่สงสัยว่าทางโรงแรมเค้ามีสิทธิ์ที่จะไม่ปฎิบัติตามเงื่อนไขดังกล่าวหรือไม่ เพราะไม่อย่างนั้นการเป็นสมาชิกก็ไม่ต่างอะไรกับคนทั่วไปค่ะ
8.4. LE CLUB ACCORHOTELS PLATINUM POINTS SCHEDULE AND ADVANTAGES To reach Platinum status in the Le Club Accorhotels Program, the Member must stay at least 60 eligible nights, or earn 25,000 Le Club Accorhotels points at participating establishments over a 12-month (365 day) period. Le Club Accorhotels Platinum Members benefit from a point bonus of 100% with respect to the Classic Le Club Accorhotels points schedule, for all stays that take place after the Status change date. This 100 % bonus only applies to points for hotel stays. Le Club Accorhotels Platinum Members also benefit from the following advantages and services during their stays at Sofitel, Pullman, and MGallery hotels only (excluding Thalassa sea & spa): A welcome drink upon arrival (for one or two people, to be consumed at the hotel bar or restaurant during the stay). A welcome gift. A late check-out option to keep the room until 4:00 pm on the date of departure at no additional charge, subject to room availability. The Members desire to keep the room must be mentioned at the reception desk upon arrival. Guaranteed room availability if the reservation is made before 12:00 pm (noon) local time in the country where the hotel is located, at least three (3) days before the expected arrival date. This guarantee only applies to stays paid at the regular public rate or full rate (not including promotions or reductions), and for one room (the Members room). If the hotel is unable to honor this room availability guarantee, it is committed to obtaining accommodations for the Member at a nearby Sofitel, Pullman, or MGallery hotel or at a hotel in an equivalent category. If it is necessary for the Member to stay at a hotel that does not belong to the Accor group, the hotel will reimburse the Member for any difference in the cost of the first night and any related transportation fees, upon presentation of the corresponding receipts. All hotel stay expenses for the night in question (price paid by the Member plus the additional price difference reimbursed by the hotel) are eligible for Le Club Accorhotels points credit. This room availability guarantee is valid at all participating Sofitel, Pullman, and MGallery hotels, with the exception of those hotels listed here (see hotel list). Room guarantees are not available during exceptional events that generate high demand for the desired destination (see unavailable dates). In order to properly benefit from the room availability guarantee, the Member must always explicitly request said guarantee at the time of reservation. Upgrade to the next higher room category (subject to room availability at the time of check-in). The Member must request this advantage upon arrival at the hotel. Dedicated customer service by telephone for all Program-related information. Le Club Accorhotels Platinum Members who stay at an aparthotel in the Adagio (excluding Adagio Access) network can also take advantage of late check-out (subject to availability), and a welcome gift for stays of ten (10) nights or more. Le Club Accorhotels Platinum Members who stay at a hotel in the Thalassa sea & spa network are offered a Thalassa sea & spa Institute beauty product or treatment.
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22 ส.ค. 55 12:26:46
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