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From Medela Customer Service
Thank you for contacting Medela. To receive a replacement motor, please provide us with the serial number of the breast pump. It is located near the battery compartment, under the bar code. It starts with the letter F.
It's possible that we may need you to send the motor unit back to Medela, depending on the serial number. You will receive a prepaid shipping label via email if we require you to send the motor back to Medela. We are able to ship within the US only.
Please also provide us with the following information:
Telephone number
Date of purchase
Baby's date of birth
Date incidents occurred
Date began using
Purchased from
Daily use frequency
It is part of the warranty process to obtain a copy of the original sales receipt or any other documentation showing the date of purchase. You can email the information upon your reply.
Sincerely,
Medela Customer Service/cf
X0173467
Medela Inc.
1101 Corporate Drive.
McHenry, IL 60050
Phone (800)435-8316
Fax (800)995-7867
customer.service@medela.com
www.medela.com
-----Original Message-----
From: oranuch154@gmail.com [mailto:oranuch154@gmail.com]
Sent: Sunday, October 16, 2011 11:33 PM
To: Medela Customer Service
Subject: Online Inquiry
=========== INQUIRY INFORMATION ===========
Question/Comment: I observed that my pump had many small black particle in battery compartment .
It was look came from battery part ,so I tried to clean it by clean wipe but it did not help.
My pump still work well but I worry about that .
Do you have any suggestion or explanation about this?
What should I do?
Thanks
=========== CONTACT INFORMATION ===========
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ภูพิงค์154 
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| เขียนเมื่อ |
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20 ต.ค. 54 07:05:18
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