ความคิดเห็นที่ 26

อันนี้คิดว่าน่าจะเฉพาะในโรงแรมมั้งคะ ( ^^' )
10 Complain
If all else fails or if the damage is done, its time to bitch. But heres the good news: complaining works, and some places will thank you for it. Professional restaurateurs know the importance of a word-of-mouth reputation. If you find a cockroach in your soup, theyd rather you tell them, and give them a chance to make up for it, than go slag them off all over town.
We really treat complaints: they dont go in a trash can, comfirms our hotel F&B source. One guy complained about his salmon not being fresh and we went through the whole distribution chain. You know, if you have one guy throw up because of bad seafood, you lose his business, his friends business, and if he actually throws up in the restaurant, the business of everyone there that day.
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24 ก.ย. 51 23:27:09
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